BetCity Casino Review

BetCity

BetCity is a New Zealand online casino games a bookmaker. Players can get here slots and play table games, but also betting exit. The range of games in the casino is regularly expanded. The company behind BetCity casino has been active in the New Zealand gambling market for over 40 years. At first this was mainly offline, but since 2000 they have been looking at the online possibilities. With the opening of the New Zealand online gambling market, BetCity casino was quickly there.

BetCity works a lot with other big parties. For example, the sportsbook on BetCity was developed by Kambi. They also work together with Oryx and let the New Zealand Adyen handle all cash flows.

BetCity is a 100 percent New Zealand company. The entire operation is managed and carried out from the headquarters in New Zealand. The whole team behind BetCity casino is New Zealand and they focus purely on the New Zealand consumer. BetCity values safe and vezodiacal gaming. Their customer service is therefore available 24/7 and they meet the strict requirements that the Gambling Authority places on them.

In addition, BetCity casino wants to be especially fun for their players. They therefore regularly offer promotions. New players (from 24 years) can get a welcome bonus, but existing players can also expect a new promotion every week. You can always play at BetCity in your browser. This works fine both on a desktop / laptop and on a mobile device. BetCity is in the process of developing a mobile app and expects to launch it in the course of 2023.

Advantages and disadvantages

Advantages

Many promotions, also for existing players Players of BetCity can expect many promotions. New players receive a welcome bonus, but existing players also receive bonuses on a weekly basis.

24/7 customer service - BetCity is committed to keeping their players happy, but should there ever be problems, the customer service is available 24/7.

Disadvantages

Limited live casino - At the moment Betcity still has a limited live casino, but new games are constantly being launched and the live casino is also being expanded.

Canceling a casino bonus is not just possible - When a player has accepted a casino bonus, it cannot simply be canceled on the website.

BetCity bonus

For players looking for a BetCity bonus, there is good news. BetCity likes to sprinkle with bonuses . There is not just one BetCity bonus, but there are many more BetCity bonuses that players can take advantage of.

The first BetCity bonus that a player can use is the welcome bonus. A welcome bonus is available for both the casino and the sportsbook. In the casino, this bonus is 100 percent up to a maximum of $200. For the sportsbook you can get a free bet of $20. Both bonuses have a minimum deposit of $20.

There are also other conditions attached to the bonuses. For example, the casino bonus must be played 25 times, whereby not all types of games count equally. Slot machines do count for 100 percent, but table games and other casino games only count for 10 percent. The free bet must be wagered at once and you will only get the money you have won back. For both bonuses, they are only available to new players and the player must be at least 24 years old. The latter is a requirement from the Gaming Authority.

Also the other bonuses of BetCity are only available for players over 24. How exactly these promotions look varies. Regularly there are free bets of $5, for which the player does not have to do anything else. These free bets May, for example, only be used on Premier League matches from a certain round of play. It is also possible that a free bet will be given away if the player deposits a minimum amount.

When making a deposit, a player can often select a BetCity bonus. For example, there are also regular promotions where the player with a deposit of $30 at least thirty free spins on a specific slot machine. It is a condition that the player plays the deposited amount at least once, before it can withdraw any winnings from the free spins.

In addition to the above promotions, BetCity also has regular tournaments at the BetCity casino. Often players have to try to win as much as possible on selected slots for this. The exact layout and the prizes to be won vary per tournament.

BetCity reliability

Players who are wondering if BetCity is reliable, we can reassure. BetCity is a reliable New Zealand company that adheres well to all laws and regulations. BetCity was one of the first online casinos to be licensed by The New Zealand Gambling Authority. They meet all the conditions for this license, which makes BetCity reliable.

That BetCity is reliable can be seen from several aspects. The license of the New Zealand Gambling Authority is the clearest indication. In addition, BetCity online is very clear about their measures regarding vezodiac games. On their website you can find a lot of information about vezodiac games. The customer service is also available 24/7.

The founders of BetCity online have built a long-standing reputation in the New Zealand gambling market. The Singels family, who are behind the BetCity company, is known for Pokercity, Casinocity and VoetbalprimNZD. For years they hoped to be able to set up a good New Zealand online casino and in 2021 they finally got the chance. They only work with reliable partners and want to offer players the best possible experience.

Games Offered By BetCity

BetCity online offers both a casino and a Sportsbook. With this, they appeal to many different players. They are also continuing to expand their game offerings.

In the casino, BetCity offers online games from eleven different game providers. Among other games from NetEnt, Pragmatic Play, Greentube, NoLimit City, Red Tiger and StakeLogic can be played at BetCity. This means that classics such as Sweet Bonanza , Starburst and Random Runner 15 can be played at this online casino. Every week new slots are added here. At the time of writing, BetCity has about five hundred games in the online casino, but this becomes more fairly quickly. The game offer at BetCity can therefore certainly not be called bad. Many players will be able to find their favorite games in this casino.

However, players should be a bit careful with the payout percentage (RTP) that BetCity casino offers. With some slots, this percentage is variable and not every casino offers the best percentage. For example, BetCity casino offers a lower payout percentage for Starburst and Fruit Shop, among others. These popular slots can also be played in many other online casinos, where players sometimes play with a higher payout percentage. Often it saves a few tenths of a percent, but it's still a difference.

In addition to slot machines, table games can also be found in the casino. Here are, among others, Mega Ball, blackjack and craps play. These games are developed by Evolution. This game provider is seen as a market leader when it comes to (live) online table games.

Also in terms of live casino games, BetCity casino is still expanding the offer. Among others roulette , baccarat , blackjack and poker can be played live at BetCity New Zealand. In addition, players in the online casino games also from various live casino shows, such as Monopoly Live and Crazy Time. A disadvantage of the live casino of BetCity is that it is often not played with New Zealand dealers.

For the sportsbook, BetCity relies on the platform of Kambi. As a result, BetCity has a very extensive sportsbook, which many sports bettors will be very happy about. Also in terms of odds, BetCity is doing well. Often they offer better odds than other New Zealand casinos. in addition, BetCity also regularly has odds boosts or other promotions available to players.

In the sportsbook, BetCity also has special BetCity specials. These bets are called 'Play Smarter Bets' in the sportsbook. For these bets, BetCity uses increased odds, allowing players to win more with them. The specials change regularly, so there is often something fun for players.

At BetCity it is possible to bet both before the match and during the match. They offer bets on all kinds of different sports competitions, from all over the world. The vast majority of bets can be placed on football matches, but also in other branches of sports there is more than enough to choose from.

Deposit and withdraw at BetCity

All of BetCity casino's payment transactions are regulated by The New Zealand company Adyen. At BetCity casino, players choose to deposit money for ideal or credit card. Both Mastercard if Show be accepted.

The minimum amount to deposit is $5 per deposit. A maximum of $10,000 may be deposited at one time (subject to account limits). With every deposit, according to the rules of the Gaming Authority, it is only allowed to deposit from a card or bank account that is in the same name as the casino account.

A payout at BetCity in New Zealand is always via a bank transfer. This means that the money is deposited directly from BetCity into the player's bank account. A deposit must be at least $10, otherwise it will not be possible. The money is automatically deposited into the bank account specified when creating the casino account. Payouts at BetCity are very fast. Often the player receives an email confirmation of the payout almost immediately and the money is actually in the bank account within a working day. This may vary slightly depending on the player's bank. Even on weekends, a payout often takes a little longer. BetCity New Zealand processes payouts seven days a week, but not all banks process payments on weekends.

Registration

To create an account, a player goes through a number of clear steps.

1. Sign

The player goes to the registration page of BetCity casino and enters a correct e-mail address and desired password here. Also, the player indicates whether he wants to receive promotional emails and agrees to the terms and conditions.

2. Uploading documents

The player must upload a photo of both the front and back of a valid ID. New Zealand casinos are required to perform this check. The player chooses whether to take a photo or upload a photo from his documents.

3. Checking data

The identity document is automatically checked and the data is displayed on the screen. The player checks this information before moving on to the next step.

4. Fill in other data

A number of additional data are now requested from the player. This fills in the player truthfully.

5. iDin verification

After filling in all the data, the player identifies himself via iDIN. This is done through the player's bank. Most New Zealand banks are affiliated with iDIN. Please note that identification is only possible with a bank account that is in the player's name. This must match the previously entered data.

6. Filling in limits

The account is now basically created. Now the player must fill in mandatory limits. Among other things, it concerns a deposit limit and a time limit.

7. Deposit money

After that, it's time to make the first deposit. Here the player can select any bonus and make the first deposit.

8. Email verification

Now one more step is needed to activate the account. The player must click on a verification link in their email. After that, the casino account is fully active and you can use the full range of BetCity New Zealand.

Customer service and support

BetCity casino customer service can be reached in three ways. Both via a live chat on the site and via phone and email, players can reach customer service. When BetCity casino was just online and many new players were looking for support, the customer service was sometimes very difficult to reach. Fortunately, this is no longer the case today. Players who seek help from customer service will get quick answers to their questions. They help players find a suitable answer or solution well and quickly.

The live chat is the most simple option to reach BetCity casino customer service. Customer service is available 24/7. Players can always contact customer service with their questions.

Players can also always use the FAQ on the website. Frequently asked questions and useful information can be found here. By using the search bar, players will quickly find an answer to their question. If they can't find the answer or if they have a specific question, they can still contact customer service.

Conclusion

Overall, BetCity casino is a great casino to play at. The game selection is extensive enough for most players. In addition, new games are still being added. Some players will find it a shame that the live casino does not play with New Zealand dealers. Also, BetCity casino does not always offer the best payout percentages for slots.

BetCity's sportsbook is from Kambi and is very extensive. The BetCity specials will also appeal to many sports bettors. Due to the extensive range, there is always something to choose from. The sportsbook generally offers good odds. It is also clear and works simply.

BetCity casino regularly offers promotions. Sometimes a player needs to deposit for this, but sometimes promotions are also available for each player. For example, BetCity regularly gives away free bets, which do not need to be deposited first. These promotions often have few bonus conditions.

All in all, BetCity casino is a great New Zealand online casino. Many players will find what they are looking for in the BetCity casino or the sportsbook and have a good time.

What bonuses does BetCity offer?

BetCity offers various bonuses. There is a welcome bonus for the casino and a welcome bonus for the sportsbook. In addition, BetCity regularly offers free bets, free spins and odds boosts. Depending on the promotion, bonus conditions are attached to this. In addition, in the BetCity casino there are regular tournaments in which players can take part.

Can BetCity players pay with iDEAL?

Yes, BetCity casino accepts iDEAL and credit cards as payment methods. The bank account or credit card must be in the same name as the casino account. If there is a difference between these, the payment will not be accepted. Payouts at BetCity are always made via bank transfer.

Does BetCity have a New Zealand license?

Yes, BetCity received a New Zealand license from the Gaming Authority on september 29, 2021. A few days later, the BetCity casino and sportsbook actually came online. The fact that BetCity casino has this license means that it is legal for New Zealand players to play at BetCity. BetCity must comply with strict laws and regulations to maintain its license and is regularly monitored by the Gaming Authority.

How reliable is BetCity?

BetCity casino is a New Zealand company licensed by The New Zealand Gambling Authority. To obtain and maintain this license, an online casino and/or bookmaker must meet strict conditions. BetCity meets all the requirements of the Gaming Authority and is regularly checked. Therefore, it can be said that BetCity is a reliable party to play with.

How good is BetCity's customer service?

BetCity casino's customer service had some startup issues, but is good these days. They are available 24/7 and respond quickly and friendly. They are happy to help customers solve problems and provide appropriate answers and solutions.

How long does a payout take?

A payout at BetCity casino is always processed quickly. The player will receive a confirmation of the requested payout in his mail. This often happens almost immediately after the application for payment. BetCity casino processes the payouts seven days a week. Depending on the player's bank, the money is often in the bank account within one business day. On weekends, this may take a little longer.